BY PURCHASING FROM HONEY AND WALNUT GRAZING. YOU AGREE TO OUR GENERAL TERMS & CONDITIONS.

Orders

Returns

Due to the fresh and organic nature of our produce, returns cannot be accepted.

Should there be an incorrect item in your delivery we must be informed within 2hrs of the platter being received in order to offer a replacement or refund.

Can I cancel my order

Unfortunately we do not offer any refunds for cancellations within three months of an event.

To secure your desired date for our services, we kindly request a 20% booking fee. Please note that booking fees are non-refundable, as they are used to reserve your event.

The remaining balance for your event is due six weeks before the scheduled date. This policy ensures a smooth and hassle-free planning process, allowing us to provide you with the best possible service for your event.

Thank you for choosing us for your special occasion.

Can you hold my date:

Once you receive your quote we will pencil the date for two weeks. After this time, we require a 20% booking fee to secure your event.

Minimum Order for Weddings – £2k 

For smaller parties & intimate bookings please call to discuss your event

Food/Products

All of our produce and garnishes are sourced weekly/ daily. This means they are subject to availability.

Although the majority of our menus are set, there may be slight changes season to season. We may also face supplier issues at times. However, we will always use an alternative.

Food Handling
When you receive your platters please keep them chilled. It is the responsibility of the customer to dispose of the food if kept unrefrigerated beyond 4 hours, following the UK food standards.
HONEY AND WALNUT GRAZING will not be held responsible for any adverse reactions to our food eaten after this time.

Dietary Requirements & Allergies

Please notify us of any allergy or dietary requirements when booking.

If you or your guests have a severe allergy please note that we cannot guarantee if a product is completely free of the 16 allergens below:

• Celery
• Cereals containing gluten (including Wheat, rye, barley and oats)
• Crustaceans
• Eggs
• Fish
• Lupin
• Milk
• Molluscs
• Mustard
• Tree nuts (including almonds,Hazelnuts, walnuts, brazil nuts, Cashews, Pecans, pistachios and macadamia nuts)
• Peanuts
• Sesame seeds
• Soybeans
• Sulphur dioxide and sulphites

Honey and Walnut Grazing are not responsible for any reactions to our food if we have not been warned of any allergies or dietary requirements when booking.

How much is delivery?

We are a shropshire (SY11) based company and delivery charges are based on the millage.

Social Media

Unless our customers categorically ask us not to use images taken at their event, we reserve the right to use them on our social media pages.