BY PURCHASING FROM HONEY AND WALNUT GRAZING. YOU AGREE TO OUR GENERAL TERMS & CONDITIONS.
Orders
Returns
Due to the fresh and organic nature of our produce, returns cannot be accepted.
Should there be an incorrect item in your delivery we must be informed within 2hrs of the platter being received in order to offer a replacement or refund.
Can I cancel my order
Unfortunately we do not offer any refunds for cancellations within three months of an event.
To secure your desired date for our services, we kindly request a 20% booking fee. Please note that booking fees are non-refundable, as they are used to reserve your event.
The remaining balance for your event is due six weeks before the scheduled date. This policy ensures a smooth and hassle-free planning process, allowing us to provide you with the best possible service for your event.
Thank you for choosing us for your special occasion.
Can you hold my date:
Once you receive your quote we will pencil the date for two weeks. After this time, we require a 20% booking fee to secure your event.
Minimum Order for Weddings – £2k
For smaller parties & intimate bookings please call to discuss your event
Food/Products
All of our produce and garnishes are sourced weekly/ daily. This means they are subject to availability.
Although the majority of our menus are set, there may be slight changes season to season. We may also face supplier issues at times. However, we will always use an alternative.
Food Handling
When you receive your platters please keep them chilled. It is the responsibility of the customer to dispose of the food if kept unrefrigerated beyond 4 hours, following the UK food standards.
HONEY AND WALNUT GRAZING will not be held responsible for any adverse reactions to our food eaten after this time.
Dietary Requirements & Allergies
Please notify us of any allergy or dietary requirements when booking.
If you or your guests have a severe allergy please note that we cannot guarantee if a product is completely free of the 16 allergens below:
- Celery
- Cereals containing gluten (including Wheat, rye, barley and oats)
- Crustaceans
- Eggs
- Fish
- Lupin
- Milk
- Molluscs
- Mustard
- Tree nuts (including almonds,Hazelnuts, walnuts, brazil nuts, Cashews, Pecans, pistachios and macadamia nuts)
- Peanuts
- Sesame seeds
- Soybeans
- Sulphur dioxide and sulphites
Honey and Walnut Grazing are not responsible for any reactions to our food if we have not been warned of any allergies or dietary requirements when booking.
How much is delivery?
We are a shropshire (SY11) based company and delivery charges are based on the millage.
Social Media
Unless our customers categorically ask us not to use images taken at their event, we reserve the right to use them on our social media pages.
Honey and Walnut Grazing – Terms of Business
1. Booking & Payment Terms
A non-refundable deposit of 20% of the total quoted price is required to secure your date. Your booking is not confirmed until this deposit has been received.
The remaining balance must be paid in full no later than four (4) weeks prior to the event date.
Late payments may result in cancellation of services, and Honey and Walnut Grazing reserves the right to retain the deposit to cover loss of business.
2. Menu Finalisation
Your bespoke menu must be confirmed no later than four (4) weeks prior to the wedding day.
After this point, no further menu changes will be accepted. This ensures sufficient time for sourcing ingredients and preparing service logistics.
3. Guest Numbers & Dietary Requirements
Final guest numbers, including any known dietary requirements or allergies, must be submitted in writing four (4) weeks before the event date.
While every effort is made to accommodate dietary needs, Honey and Walnut Grazing cannot guarantee an allergen-free environment.
4. Grazing Display & Portion Sizes
All grazing portions are tailored to our signature plate size and presentation. We strongly recommend using our plates or ones of a similar size to help manage portion control and enhance the visual experience.
Overly large or alternative serving vessels may affect guest experience and presentation quality and are used at the client’s risk.
Please Note: We strongly recommend not leaving your guests without a canape or snack for more than three hours before the main grazing table is served. Keeping your guests comfortably nourished ensures they can fully enjoy the experience we’ve created for you.
5. Props, Equipment & Decor
Honey and Walnut Grazing provides high-quality styling items, serving boards, utensils, and decorative props as part of our service. These items remain the property of the company at all times.
Any items that are lost, broken, or stolen during the event will be invoiced at their replacement value. The client is responsible for ensuring items are returned undamaged.
6. Changes & Cancellations
Any changes to the event, including guest numbers, dietary requirements, venue details, or start times, must be made in writing and approved no later than four (4) weeks before the event.
Changes made after this period may not be accommodated and could incur additional charges.
7. Cancellation Policy
In the event of cancellation by the client:
The initial booking fee is non-refundable.
Cancellations made less than four (4) weeks before the event are subject to a charge of 100% of the total fee.
If Honey and Walnut Grazing must cancel due to unforeseen circumstances, a full refund of all monies paid will be issued. We will also assist with recommendations for alternative catering support where possible.
8. Force Majeure
Honey and Walnut Grazing is not liable for failure to provide services in the event of circumstances beyond our control, including but not limited to natural disasters, adverse weather, or government restrictions.
9. Photography & Marketing
We may take photographs of your grazing display for promotional purposes. Please let us know in writing if you do not wish for images from your event to be used in our marketing materials or social media.
10. Acceptance
By paying the deposit, the client acknowledges they have read, understood, and agreed to these terms.
Testimonials
Posted on Kayleigh Walker Honey and Walnut provided the most incredible bridal brunch for the morning of my wedding. It made the most special start to my wedding day. Charlotte worked with me to produce a menu that was all lactose free - the food was amazing and everyone couldn't stop talking about it. I would recommend to everyone!Posted on Alice-May Luke Put simply, Charlotte is nothing less than perfect! From our initial phone call to the final goodbye at our wedding, her communication, organisation, pure passion and attention to detail was flawless. The grazing table looked absolutely incredible and our guests to this day continue to comment on the presentation and how delicious it was. We are thrilled that we chose Honey and Walnut Grazing and only wish we could do it all over again! A huge thank you again to Charlotte! So if you’re thinking about booking Honey & Walnut Grazing for an event then there is no need to hesitate further, just do it! You will not regret it. 🌟Posted on Hannah Beaman We had canapés, central grazing platters on each table, and then a dessert table from Honey and Walnut Grazing for our wedding last Saturday and it was PERFECT. The tables looked amazing, a real decorative centre piece and our guests absolutely loved everything about it. The food tasted beautiful and Charlotte brought our vision together and exceeded our expectations. We are so grateful, thank you so much for helping making our day so relaxed and special.🤍Posted on Tori Reilly We can’t thank Charlotte and her team enough for the incredible afternoon tea grazing table they created for our wedding day. From start to finish, they were an absolute dream to work with — professional, friendly, and genuinely passionate about what they do. The layout itself was breathtaking. When we walked into the reception and saw the stunning spread, we were blown away, and so were our guests. It wasn’t just food — it was a work of art that perfectly complemented the day. The attention to detail in both presentation and variety was just outstanding. And the taste… wow. We lost count of how many compliments we received about the grazing table. Our guests kept raving about the flavors, the freshness, and the sheer abundance. Everyone found something they loved, and people are still talking about it even weeks later! Charlotte and her team went above and beyond to make sure everything was seamless and stress-free for us. Their hard work, creativity, and warmth truly made a lasting impression, and we couldn’t recommend them more highly. If you’re considering grazing tables for your event, look no further — this team is simply amazing! ✨If we could give more stars we would✨Posted on Jessica Richardson Absolutely amazing service, fresh food homemade and delicious home baked goods, couldn’t recommend more!Posted on Ryan Shaw We recently had the pleasure of using Honey and Walnut, for our wedding, and we couldn’t be happier with the entire experience! From the very first consultation to the Grazing table, Charlotte and her team went above and beyond to ensure everything was perfect. The grazing table was absolutely stunning. The presentation was impeccable The flavours complemented each other beautifully, and the grazing table fit into the overall aesthetic of our wedding perfectly. The team was incredibly professional and attentive. leaving us able to relax and enjoy the day knowing that our catering needs were in excellent hands. The service was flawless. We can’t thank Charlotte enough for making our day even more memorable. If you’re looking for a caterer who offers exceptional food, flawless service, and a personalized experience, we wholeheartedly recommend them.Posted on Elsa mae This is truly an amazing company! The service, professionalism, and attention to detail are unmatched to any other catering company. They go above and beyond every single time, and it’s clear they genuinely care about their customers. I highly recommend them to anyone and everyone should experience this place for themselves!Posted on Debbie Nicholls Charlotte and her team were great at communicating throughout our wedding journey. The prices were reasonable and the food was absolutely incredible! We much preferred having a grazing table instead of a 3 course meal, much more social and more variety of foods. On the day, the team were all really friendly and the spread looked amazing. There were also lots of delicious left overs for the next day. I would definitely recommend Honey & Walnut Grazing if you want tasty, organic, home made food that doesn't cost a small fortune!Posted on Clair Lythe I can honestly say I have never met anyone so passionate about food, as both of us are huge food lovers and this was so important for our wedding day. I also have to applaud Charlotte on her prompt communication throughout our planning, this woman is honestly Superwoman! When you’re trying to bring everything together an experienced and passionate caterer makes such a difference. The presentation on the day and the little details used to meet our personalised look were perfect. Lastly and most importantly the food tasted amazing, you could 1000% taste the homemade freshness in every piece, and there was lots of it to sample! Our guests had nothing but positive things to say and just wished they had room to fit in more! Thank you again Charlotte and your team, you were all fabulous and helped to make our day that little bit more special.Posted on Suze Fleet We got married on 26.7.25 and had a grazing table with Honey and Walnut. Charlotte and her team were fabulous and we couldn't recommend them enough! When I first spoke to Charlotte, I felt she got what we're about straight away and her positive energy and passion made it such an easy decision to book with her for me! And that's before we get to the food 😱 - the food is unreal! We had so many compliments on our grazing table; the quality, the fact she uses locally sourced or homegrown ingredients, the props for the table (which she tied perfectly into our decor vibe), and the catering for different food preferences and allergies! Charlotte kept in touch with us throughout and even managed to alter timings slightly, which she made us feel at ease about! We couldn't recommend and thank her and her team enough for the huge part they played for us! ❤Google rating score: 5.0 of 5, based on 95 reviews